Store Policies

SHIPPING POLICY

All Orders Placed Monday through Thursday will be shipped  USPS Priority Mail within 24 hours of receipt.

Orders placed on Friday, Weekends and Hollidays, will be shipped USPS Priority Mail the next Business Day.

RETURN POLICY

We offer a 100% Satisfaction guarantee on all of our products!

If for any reason you are not completely satisfied with your purchase, you can return the item to us, and we will issue a full refund.

Customers will be responsible for the return shipping cost.

PAYMENT

We accept Paypal payments, Certified Checks or Money Orders

If you choose to pay with a Money order or a Check, please send your payment to:

Alley's Pet World (Eddie Becdach)

10596 Vinca Lane #202

Ventura, CA 93004

PRIVACY STATEMENT

Alley's Pet World is commited to protecting your privacy and security. We will not sell, trade, rent or disclose any personal information (including address, phone number, e-mail, and accounting information) to any third party. Any personal information that is collected by us will be used only to contact you regarding the order placed. We may contact you regarding new products or services that may be valuable to you, only via e-mail and with your prior permission.

Our Cookies (Small pieces of information that are stored by your Browser on your Computer's Hard Drive) do not contain any personal information which would identify you. They enable storage of items in your Shopping Cart between visits. If you choose to check out anonymously instead of creating an account with us, the cookies stored on your computer will expire within eight hours.